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Validation Matters: Showing Up When Things Are Going Right

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August 05, 2025

Why Crop Advisors Shouldn’t Wait for a Problem to Make Contact

In agriculture, it’s almost second nature to make a call—or show up—when something goes wrong. Yellowing leaves. Low emergence. Pests chewing through margins. When problems strike, agronomists and advisors are expected to be boots-on-the-ground, ready to diagnose and recommend solutions. But what if some of the most valuable visits happen when everything is going right?

At Taranis, we believe validation matters just as much as troubleshooting. When you validate a successful plan, you don’t just highlight what’s working—you build trust, peace of mind, and stronger, longer-term relationships.

The Value of Showing Up on a Good Day

Growers are used to phone calls and field walks in reaction to problems. Rarely do they expect a visit just to say, “Hey, your decision to apply fungicide early really paid off.” But those are the touchpoints that differentiate good advisors from great ones.

According to research by Bain & Company, increasing customer retention by just 5% can increase profits by 25% to 95%. Yet retention isn’t built on transactions alone—it’s built on trust, timing, and validation. Showing up when things are going well affirms the grower’s investment in your recommendation—and shows you’re invested in their success.

Peace of Mind Is a Product, Too

Validation offers something hard to quantify but critical to grower relationships: peace of mind.

When an advisor confirms that conditions look great, weeds are under control, and crop health is on track, the grower can breathe easier. That confidence becomes a foundation for future decisions, whether that’s trying a new product next season or scaling an approach that worked.

In fact, a Salesforce study found that 88% of customers say the experience a company provides is as important as its products or services . A visit that validates success is more than a feel-good moment—it’s a service experience that builds loyalty.

Elevating Service with Taranis and Ag Assistant

Validation becomes even more powerful when it’s backed by tangible, timely evidence. That’s where Taranis and our AI-powered Ag Assistant come in.

With our new Product Recommendations feature, advisors can easily tie performance in the field back to specific product decisions—fertility plans, fungicide applications, seed selection, and more. You don’t need to remember what you recommended six weeks ago. Ag Assistant does it for you.

And when you pair that with leaf-level insights—the most precise imagery in the industry—you can generate a digital report in minutes. Whether you’re stopping by the farm gate, sending a text, or preparing for a planning meeting, you’ll have visual proof to validate results and reinforce recommendations.

This kind of touchpoint:

  • Removes friction from the communication process

  • Expedites reporting, saving you time

  • Strengthens your credibility with digital evidence

  • Builds a foundation for planning next season

From Touchpoint to Turning Point

When you validate what’s working today, you open the door to what’s possible tomorrow. That positive interaction becomes the jumping-off point for next season’s conversation: “Let’s double down on what’s working. Here’s how we can scale your success.”

By using Ag Assistant and Taranis’ insights to show up with purpose—even when there’s no crisis to solve—you become more than a problem-solver. You become a partner in their success.

Final Thought

Growers may not always expect you to show up when the crop looks great. But when you do, it speaks volumes. It says, “I see what’s working, and I’m here to make sure we keep building on it.” That’s the kind of support that grows more than crops—it grows trust, loyalty, and long-term success.

Ready to validate your growers’ success with the industry’s most powerful crop intelligence tools?

Complete the form below to learn more about Taranis Intelligence and Ag Assistant.

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