Customer Success - Taranis

Taranis Customer Success Team

We are an extension of your business.

The success of your business is critically important to us. Our team is dedicated to helping you achieve your goals and elevate your brand by driving value for growers.

To ensure you have the best experience, we work hard to understand your business and sales objectives through personalized onboarding, in-season engagement, and post-season reviews and planning. You can have confidence knowing you are fully supported by a dedicated, experienced agribusiness professional year-round.

SPEAK WITH AN EXPERT

With You All Season Long

We work with you hand-in-hand to make sure that you don’t miss out on key insights, helping you understand the full story of the season as it unfolds.

Cover More Acres

Act with More Speed

Unlock More Opportunity

Weekly On-Boarding Report
Weekly Engagement Report
End-of-Season Review
Training
Status Meetings

Onboarding

When you sign up to work with Taranis, a member from our customer success team will reach out to welcome you and begin the onboarding process.

During training we will cover how to enroll your grower’s farms and fields and ways you can implement Taranis solutions in your daily work to increase efficiencies, build trust, and show up differently at the farmgate.

In-season support

As insights come in from your growers’ farms and fields, we equip your team all season long with key agronomic data, engagement metrics, and value-added information so your team is not just another sales call, they are the trusted advisors your growers are excited to hear from.

Post-season review and planning

Understanding the full-season story of your customers’ farms and fields gives you an advantage over the competition. As the growing season comes to an end, your customer success professional works with your team to review and understand what happened and how your team can provide better service and solutions for the upcoming season.

Expertise that Makes a Difference

Our customer success team brings rich ag experience, including reps with deep roots in farming and those who were previously part of ag retail businesses.

Having the right background makes it easier for us to understand the challenges that your advisors face and what needs to be done to make them successful.

To be able to sit in the office and view all the insights that the Taranis service provides and be able to make decisions about spray timing, products that are needed, and timing of application, it’s just been outstanding.

Chad Mustain, Beachner Grain

With the information we're getting through Taranis, we can validate some of the things that we're doing with fertility, crop protection, plant populations, and equipment performance. We can utilize this information to help validate what we've done, what we're currently doing, and help us make better decisions in the future.

Glen Franzluebber, Central Valley Ag

With Taranis we can see insect damage which we’re not going to see otherwise because they are underneath the leaf. If you can find that thing tomorrow morning versus waiting until you see widespread indication that you have a problem in the field, you can save that producer thousands of dollars.

Tim Spector, Pride Ag Resources

Looking at weeds that show up in patches, we found that we only need to spray in certain areas or use certain chemicals, which may end up only being half the field. Taranis gives us the precision to do just that.

Ethan Noll, Ag Partners Coop

A lot of times when we make chemical recommendations in season, the big question is what value is there in that addition to the program? Customers have been very excited about the opportunity to receive this kind of data at the farm level.

Caleb Wedemeyer, Co-Alliance Cooperative

Everybody’s perception is that if a human goes out there they see everything in the field. You don’t see something 20 rows away, let alone everything in the field. This thing will see EVERYTHING in the field.

Jeff Wessels, Frenchman Valley Coop